Privacy Policy

Aurivelle respects your privacy and is fully committed to protecting the personal information shared by its customers. Any information collected during the use of our website or while placing an order is used strictly in accordance with this policy and applicable laws.

The information we may collect includes, but is not limited to, the customer’s name, email address, phone number, billing and shipping address, and other details required to process orders and provide customer support. This information is collected solely to ensure smooth order fulfillment, communication, and service delivery.

All online payments are processed securely through Razorpay or other authorized payment gateways. Aurivelle does not store, process, or retain any card details, UPI information, or banking credentials on its servers. Payment-related data is handled directly by the respective payment gateway in compliance with industry security standards.

Customer information is shared only with trusted third-party service providers, such as payment gateways and logistics partners, strictly for order processing, payment completion, and delivery purposes. Aurivelle does not sell, rent, or trade customer data to any third party under any circumstances.

From time to time, customers may receive promotional or transactional communications from Aurivelle. Customers have the option to opt out of marketing communications at any time by using the unsubscribe link provided or by contacting our support team.

Aurivelle takes reasonable technical and organizational measures to safeguard customer data against unauthorized access, misuse, or disclosure. By using our website and services, customers consent to the collection and use of information as outlined in this Privacy Policy.

For any questions or concerns related to privacy or data usage, customers may contact us at care@aurivelleindia.com, and we will respond within 24 to 48 working hours.